We’d like to thank you for purchasing our products from www.vhil.in operated by VHIL Electric.

Return

The client is eligible for return only in case of manufacturing defects. In order to be eligible for a replacement, you have to return the product within 6 months of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

Please contact us at [email protected]to approve the return. We reserve the right to deny replacement to the client without prior return approval. After we receive your item, our team of professionals will inspect it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will process your replacement. 

If the product is damaged in any way, or you have initiated the return after 6 months have passed, you will not be eligible for a replacement. Please ensure that the product is in its original packaging. 

Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. 

Refund

If the product has not been delivered to you within the stipulated time, only then you will be eligible for a refund. 

After we receive an intimation from your end regarding the non-delivery of the product, our team of professionals will inspect the situation and notify you via email, within a reasonable period of time, whether you are entitled to a refund. If you are entitled, we will process your refund and a credit will automatically be applied to your original method of payment.

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping

To return the product you purchased, please mail it to: [email protected]

Contact Us

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Platform. In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Shrikant Meshram
VHIL ELECTRIC
Office no. 2, Second floor
Chaitanya Terrace, Manaji nagar,
Narhe, Pune 411041,
Maharashtra, India
Email: [email protected]
Phone: +91 79726 87844
Time: Mon – Sat (11:00 – 16:00)